Delivery & Shipping
FREE STANDARD SHIPPING ON ALL ORDERS WITHIN AUSTRALIA
We are happy to offer our customers free standard shipping, anywhere in Australia!
DISPATCH & DELIVERY INFORMATION
Your Sweet Charlotte Studio order will be dispatched on the same day if ordered before 12pm AEST. Otherwise, orders will be dispatched within 24 hours of being placed, unless placed over a weekend or on a public holiday - in this case, it will be dispatched on the next business day.
For delivery in Australia we use Australia Post. The estimated delivery time for Express delivery in metropolitan areas in Australia is 1-2 business days, and the estimated delivery time for rural or remote areas is 3-4 business days. The estimated delivery time for Regular delivery is 2-3 business days in metropolitan areas within Australia, and 4-7 business days in rural or remote areas within Australia. Please note that there may be delays to these estimated shipping times during busy periods.
Once your order has been dispatched, we will send you a tracking number and email updates about its progress so you know exactly when to expect it. Your order needs a signature upon delivery, so if there is no one around to receive it the Australia Post courier will leave a missed delivery card. You can then organise for your order to be re-delivered whenever it suits you!
If you have any questions about the delivery of your order, contact the Sweet Charlotte Studio Customer Care team at firstname.lastname@example.org!